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Popular questions

How does the 120 night trial period on mattresses work?

We believe that the best way to know whether a mattress is right for you is to actually sleep on it. Upon receiving your brand new mattress, you’ll have 120 nights to try it out in the comfort of your own home. If it’s just not right for you, contact us during the trial period and we’ll schedule a free return pick-up. Once collected, we’ll refund you in full in the original form of payment.

In order to be eligible for a return, we ask that you sleep on the mattress for a minimum of 30 nights to allow adequate time to adjust to the qualities of the new mattress and properly gauge your satisfaction. Each buyer qualifies for a 120 night trial return and refund for one (1) mattress only per shipping address. Mattresses with physical and/or structural damages will no longer be eligible for a return, exchange or refund. For full details on our return policy, please click here.

Does thread count matter when choosing bedding?

The shorter answer is no. Here’s why. The reality is there are only so many threads that can fit into a single square inch of fabric. Significantly higher thread counts may imply that other measures of quality are lost during the manufacturing process. There are far more important elements to consider.

Yarn: we only use long staple cotton which implies long and silky fibres, which offer softness and durability to the fabric. Ply: our cotton is made of single ply yarns which are light, breathable and durable; compared to multi-ply yarns, which consist of multiple individual yarns twisted around one another, resulting in a heavier, bulkier and less breathable fabric. Weave: cotton sateen sheets typically feature a luxurious, four over one weave, meaning one vertical thread woven over four horizontal threads. This method produces a smooth, lustrous satin finish. Certifications: Oeko-Tex Standard 100 Class I certification ensures the highest standard of testing worldwide and guarantees a product that is free of any harmful chemicals and made sustainable in a fair-trade environment.

What is the difference between cotton sateen and washed linen?

Our premium cotton sateen sheets, made with 100% organic, long-staple cotton are soft, light and ultra lavish. They are naturally wrinkle-resistant and inherently matte, with a subtle sheen when ironed. This material is perfectly suited for those seeking a sumptuously smooth feel and elegant appearance.

Our linen sheets, woven from the world’s finest French flax and stonewashed, are nothing short of heavenly. They become luxuriously softer over time and are extremely breathable, allowing you to keep cool in the summer and warm in the winter. This material is ideal for those wanting a relaxed feel and lived-in appearance.

Is a mattress protector necessary?

We recommend the use of a waterproof mattress protector to prevent spills, leaks, dirts, etc. from coming into direct contact with your mattress.

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