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Popular questions

How does the 120-night trial period on mattresses work?

We believe that the best way to know whether a mattress is right for you is to actually sleep on it. Upon receiving your brand new mattress, you’ll have a free 120-night trial to try it out in the comfort of your own home. If for whatever reason the mattress just isn’t right for you, please email our support team and we’ll help coordinate a free return pick up, no questions asked. Once collected, you’ll receive a full refund in the original form of payment. Buyers qualify for a 120-night trial return and refund for one (1) mattress only per shipping address. Returned products are either donated to local charities or recycling organizations.

Does thread count matter when choosing bedding?

The shorter answer is no. Here’s why. The reality is there are only so many threads that can fit into a single square inch of fabric. Significantly higher thread counts may imply that other measures of quality are lost during the manufacturing process. There are far more important elements to consider.

Yarn: we only use long staple cotton which implies long and silky fibres, which offer softness and durability to the fabric. Ply: our cotton is made of single ply yarns which are light, breathable and durable; compared to multi-ply yarns, which consist of multiple individual yarns twisted around one another, resulting in a heavier, bulkier and less breathable fabric. Weave: cotton sateen sheets typically feature a luxurious, four over one weave, meaning one vertical thread woven over four horizontal threads. This method produces a smooth, lustrous satin finish. Certifications: Oeko-Tex Standard 100 Class I certification ensures the highest standard of testing worldwide and guarantees a product that is free of any harmful chemicals and made sustainable in a fair-trade environment.

What is the difference between cotton sateen and French linen?

Our premium cotton sateen sheets, made with 100% organic, long-staple cotton are soft, light and ultra lavish. They are naturally wrinkle-resistant and inherently matte, with a subtle sheen when ironed. This material is perfectly suited for those seeking a sumptuously smooth feel and elegant appearance.

Our linen sheets, woven from the world’s finest French flax and stonewashed, are nothing short of heavenly. They become luxuriously softer over time and are extremely breathable, allowing you to keep cool in the summer and warm in the winter. This material is ideal for those wanting a relaxed feel and lived-in appearance.

Is a mattress protector necessary?

We recommend the use of a waterproof mattress protector to prevent spills, leaks, dirts, etc. from coming into direct contact with your mattress

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